First State Bank, Yoakum, Texas
Privacy Policy

First State Bank in this policy also pertains to First State Bank’s branch, Community Bank of Moulton.

INTRODUCTION

The banking profession in general and First State Bank in particular have traditionally maintained high standards of confidentially.  As a financial institution, the reputation of honesty, integrity, and security is vital to our success.  This Privacy Policy is written to insure that all personnel understand and adhere to the basic principles of confidentiality.

1.        RECOGNITION OF YOUR EXPECTATION OF PRIVACY  

First State Bank recognizes and respects the importance our customers place on their privacy and the confidentiality of their financial information..  All bank personnel are charged with safeguarding our customer’s privacy and maintaining the strictest confidentiality of banking matters including the following: 

Collection of nonpublic personal information about our customers from the following sources: 

General or specific customer information on applications, on computer, or paper, regarding account status, business problems, etc. 

General or specific information customer transactions with us, our affiliates or others, and 

General or specific information we receive from a consumer-reporting agency. 

Disclosing of all of the  information that we collect as described above.

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law

General or specific information including policies, procedures, approval practices, etc. relating to banking information including personnel responsibilities.

Keys, passwords, combinations, access devices or any other equipment or software information which would lessen the security of any asset or information. 

II.         COLLECTION , RETENTION AND USE OF INFORMATION 

First State Bank may collect, retain and use personal information about customers (for example, we will obtain a credit report for an auto loan), but only as we believe is reasonably useful in administering our business and to provide products, services and other opportunities to customers.  

III.       MAINTENANCE OF ACCURATE INFORMATION 

First State Bank has established procedures so that a customer’s financial  information is accurate, current and complete in accordance with reasonable commercial standards. 

In the event a customer disputes the completeness or accuracy of the First State Bank’s data, a complete investigation of the dispute will be conducted, and the results reported to the customer. Any corrections needed will be made in a timely manner.  

IV.      EMPLOYEE ACCESS TO INFORMATION AND ENFORCEMENT 

All First State Bank employees are educated on the importance of confidentially and customer privacy.  They are thoroughly trained to learn and follow our Privacy Policy.  Employees with access to customer information are required to adhere to the Privacy Policy. 

Any First State Bank employee that violates the Privacy Policy will be subject to disciplinary measures (warnings, suspensions, reprimands) and possible termination of employment. 

First State Bank restricts access to nonpublic personal information about our customers to those employees who need to know that information to provide products or services to our customers.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard our customers  nonpublic personal information. 

V.        PROTECTION OF INFORMATION VIA ESTABLISHED SECURITY PROCEDURES 

Customer information will only be disclosed to authorized account holders, and only after identification of that account holder has been verified.  Verifying information may include social security number, date of birth, signature, and/or other identifying information.  If the information request is made over the telephone and we are uncertain about the identity of the person requesting the information, we will ask that the request be made in writing or in person. 

VI.       RESTRICTIONS ON THE DISCLOSURE OF ACCOUNT INFORMATION 

First State Bank employees will not share personal or financial customer information with outside parties except when legally required (in order to comply with federal or state laws/regulation, and government or court orders) or when legally permitted to serve the customer’s interests (such as disclosure to reputable credit reporting agencies).  Information will only be disclosed to third parties under the following conditions: 

[x]        Where it is necessary to complete a transaction  initiated by the customer. 

[x]        In order to report the existence and condition of an account to companies 
            such as reputable credit bureaus or merchants. 

[x]        In order to comply with government or court orders. 

[x]        If we have the written permission of the account holder. 

VII.      MAINTAINING CUSTOMER PRIVACY IN BUSINESS RELATIONSHIPS WITH THIRD PARTIES 

If customer information is provided to a third party, First State Bank will insist that the third party adhere to similar privacy principles that provide for keeping such information confidential. 

VIII.     DISCLOSURE OF PRIVACY NOTICE TO CUSTOMERS 

A copy of First State Bank’s Privacy Notice, which is attached as Exhibit “A”  and made a part of herein  will be provided at the time a customer relationship is established with a consumer and not less than annually during the continuation of the relationship. 

IX.       INTERNET PRIVACY 

When you visit our website to view any pages, read product information, or use our online calculators and tools, you do so without telling us who you are and without revealing any personal information.  While we do not collect identifying information about visitors to our site, we do use standard software to collect information or the strict purpose of tracking activity on our site.  This allows us to better understand how many people use our site and which pages and features are most popular.  The only information we normally collect and store is: 

             The name of your Internet Service Provider, 

             The website that referred you to us (if any), 

             The date and time the pages were accessed, and 

             The page or pages you requested. 

There are instances where you may elect to provide us with personal information.  If you fill out one of our feedback or request forms or send us an e-mail, you are transmitting the information that appears to you in the form or the message.  This will typically include information like your name, mailing address, e-mail address, the kind of request you are making, and any other information necessary to fulfill your request.  You never transfer personally identifying information that you do not enter yourself.  This is always your option; this information cannot be collected unless you specifically elect to send it to us.  This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organization. 

When you submit personal information via one of our feedback or application forms, that information is also encrypted, or scrambled, by your browser before it is transmitted back to our website.  This effectively prevents anyone from intercepting and reading any personal information about you.  Note that this encryption does not take place if you send us e-mail, but only when you use your web browser with one of our site’s forms. 

Our website is not targeted or marketed to children.

Further Information Regarding First State Bank’s Privacy Notice

Any customer may receive an additional printed copy of the Privacy Notice upon request at any time by a verbal request or by sending us a request in writing at the address below.  Inquiries or comments should be addressed to: 

President Dennis O. Kutach
406 W. Grand Ave.
PO Box 778
Yoakum, Texas 77995-0778 

or Calling:
(361)293-3572 or (800)947-8382

As a reminder, please do not provide any sensitive information over the Internet. Also, please be aware that First State Bank will not ask our customers by email, phone, or the web site specifically for Social Security Numbers, account numbers, passwords or personal identification numbers (PINS). First State Bank already has all of that information on file.