BANK BY MAIL
Waiting for your check in the mail or wondering where it might be? Enjoy the security and worry-free convenience of direct deposit. With direct deposit, your checking or savings account will be credit automatically, so you can be sure your funds will be there when you need it! Call our new accounts departments for more information.
To set up direct deposit for your Social Security check or SSI check, sign up with GO Direct by calling 1-800-333-1795 or visit www.GoDirect.org.
Make a deposit, loan payments or drop off important papers any time-day or night-with our convenient, secure night depository located at our main office or our branch office in Moulton.
We can help you save by automatically transferring a pre-determined amount of money from your checking to your savings account on a monthly basis. You may also use this feature for overdraft protection. Simply set up your savings account as a transfer account to your checking and if you accidentally overdraw your account, increments of $50 will be transferred to cover the overdraft amount. You may also use this service to make your loan payments each month.
ACCOUNT ACTIVITY PRINTOUTS
For a small fee, get a printout of all deposits and withdrawals from your account at any time without having to wait for your next scheduled statement. Simply stop by and ask for an account activity printout.
Use a cashier’s check on occasions when a check will not be accepted.
As a customer you may use a cashier's check instead of a personal check to guarantee that your funds for payment are available. A cashier's check is secured because the amount of the check must first be deposited by the individual into the issuing institution's own account. The person or entity to whom the check is made out is then guaranteed to receive the money when cashing the check.
SAFE DEPOSIT BOXES
Rent a safe deposit box to help protect valuables such as jewelry, family treasures, important documents against fire, theft and other disasters.
Safe deposit boxes are located at our home office and branch location. Size and availability may vary at each location.
24-Hour Tele-Bank Line
Local calling area 361-293-7886
Long Distance 1-888-372-9121
With our tele-bank information line, reviewing your accounts is just a phone call away!
In order to access this service, all you need is your customer number and your security code. This service features:
Checking and savings balance and historyAble to access the last 10 deposits and withdrawals from your checking or savings account.CD information such as maturity, interest payment due date, and total interest paid YTD.Transfer funds.Make loan paymentsLoan information such as balance, payment due date, amount of payment, and interest paid.
Please call one of our account representatives to sign up today.
We’re just a click away 24 hours a day at www.ourhometownbank.com. Enjoy hassle-free banking in the convenience of your home or anywhere you have an internet connection! Check balances on your accounts.Transfer funds between accounts.Ability to view and print your check images.Loan PaymentsCD informationSet up personal preferences such as account names, personal setting to view selected accounts,etc.Downloads to Microsoft Money and much more.
Call our account representatives for more information.
Sign up today by completing the application and mailing to our office.
Click here to download and print a personal application. Click here to download and print a business application.
Want an easy, secure way to get your accounts statements? Sign up for our FREE E-Statements! There is no waiting for our bank to prepare your statement or for the post office to deliver. E-Statements are ready to view on our secure, online banking site on the day your statement is scheduled. Also, enjoy viewing your statement the way you want by using the statement preferences menu.
E-STATEMENT QUESTIONS & ANSWERS
What are E-Statements?
E-Statements are account statements in a format that is viewable through our secure, on-line banking site. And best of all, they are FREE for any checking or savings account.
How do I register for E-Statements?
To register for E-Statements, you must first be a First State Bank online banking customer and have an active checking or savings account.
If you need to sign up for on-line banking, you may download and print a PDF application by going to our home page, click on "personal banking" tab and go to "banking/on-line services". Scroll to "on-line banking" in order to download and print the application. Please fill out the application and mail or bring the application to one of our bank offices.
Once you have established access to our on-line banking site, please select the "On-line" services menu, and click on "E-statement Enrollment". Once you submit the application online, you will receive confirmation that we received your request. You will be able to retrieve your E-Statements on-line when you receive your notification by email (or notice e-mail) that your E-Statement is ready to view. When you are logged in to the on-line banking service, you may click on the account in which you want to view. Click on "statements" at the top right of the page. If you read and accept the disclosure and the terms of the agreement, your E-Statements will be ready for you to view.
Do e-statements contain the same information as my paper statements?
Yes. E-statements are required to have the same information as your paper statements.
What are the benefits of receiving e-statements?
Free, convenient, easy and secure
Ability to view, print, download to save statements.
Increased protection against identity theft and theft by mail.
Do I need special software or equipment to use the e-statement service?
In order to view your e-statements, you will need to have a computer, internet access, and a browser that supports 128-bit encryption. You must have the Adobe Acrobat Reader 7.0 or higher installed on your computer to use the E-Statement service. You may download Adobe Acrobat Reader free at www.adobe.com.
Can E-Statements be printed and saved?
Yes. E-Statements are delivered in PDF format and can be easily saved to your hard drive for retrieval anytime.
How long will my statements remain on-line?
Your account statements will be available on-line for up to 7 years.
How will I know when my E-Statement(s) are ready to view?
You will receive an email notification (notice e-mail) whenever a new account statement is available for viewing.
If an account holder registers for E-Statements, will the primary account holders continue to receive paper statements?
No. Once any account holder, whether primary or secondary, registers for e-statements through online banking, all paper statements will be discontinued. However, each account holder that has access to on-line banking, should be able to view the statement on-line.
What do I do if my email address changes?
You may notify us by email using the contact form on our website, the online banking site, or contacting the New Accounts Department at 361-293-3572. If the email notification is returned as undeliverable, we will try to contact you. If we are unable to contact you, we have the right to change your e-statements back to paper statements sent by the US Mail.
Please do not hesitate to contact our new accounts department at 361-293-3572 or contact our branch office, Community Bank of Moulton at 361-596-4616.
ONLINE BILL PAY
Online bill pay gives you the freedom to enjoy life. Heres's how it means more convenience, savings and security for YOU!
Receive and pay your bills electronically all in one place and all from your computer.Make your payments anywhere, anytime, even when your travelling.Receive E-Notifications that let you know when payments are due or a bill has been paid.The ability to schedule payments in advance to accommodate your plans.
Save on stamps, envelopes and trips to the post office because your payments are online and not through the mail.Save on checks by making your payments electronically.Save money with no late fees because you can schedule payments every month.
Guard against identity theft from lost or stolen checkbooks and bills by receiving and paying your bills online instead of by unsecured mail.Increase your privacy because only you can access your account information, account numbers, and payment history.Check your account status to securely confirm that payments went through in just a few clicks.
HOW TO SIGN UP:
1. Login to your secure, internet banking account at www.ourhometownbank.com.
2. Click on "Bill Payments" heading at the top of your online banking screen and click "go to bill pay".
3. Complete the enrollment form and you are ready to get started.
If you have any problems or questions, please contact one of our new account representatives or send us a message.
IMPORTANT CHANGE TO U.S. SAVINGS BOND
Planning to buy a savings bond?
Paper savings bonds will no longer be sold at financial institutions after December 31, 2011. But they are not going away, electronic savings bonds can be purchased online through Treasury Direct.
Already have savings bonds?
Existing paper bonds are still valid and will earn interest for 30 years from the issue date or until redeemed. You can continue to cash savings bonds here.
Open a free Treasury Direct account today!
With Treasury Direct, you can safely and securely:
Buy, manage and redeem electronic savings bondsConvert paper savings bonds to electronicPurchase electronic savings bonds as gifts.Purchase other Treasury securities, including bills, notes, bonds, TIPS (Treasury Inflation Protected Securities)
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